After-sale Service Application

Application Contents

Machine batch abnormal door support


Requirements for customers
1. Total amount of abnormal mining machines should over 200pcs which the problem can not be solved by remote;
2. Eliminate the abnormalities caused by network problems and environmental problems;
3. After technicians come to the door, customers should coordinate and locate the abnormal causes;
4. We will afford the costs (transportation, accommodation and board fee) if the abnormal was caused by the machines;if not, the costs should be afforded by customers;

Support content
1.Troubleshooting the reasons of batch abnormal mining machines on the spot;
2.Provide on-site faulty machine solutions;
3.Provide long-term improvement suggestions for the mine;
4.Mine maintenance training, common fault judgment and handling training;
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