There are three available authorized WhatsMiner repair centers that are out of China so far and MicroBT will keep working on partnering with more and more reliable repairing providers to offer the global customers the satisfying after-sales service.
 
Here is the list of three authorized WhatsMiner repair centers that are out of China updated by September 12, 2021
 
1. USA - North Carolina Official Authorized Repair Center
Delivery address：HMTech LLC REPAIR DEPT 426 S Maple St Graham, NC 27253 USA；
Recipient：Kalen
Tel：+1 9192832715
Email: asic_repair@hmtech.co
 
2. Kazakhstan - Ekibastuz Official Authorized Repair Center
Delivery address：Republic of Kazakhstan, 141200, city of Ekibastuz Quadrant 54, land plot 19, Enegix LLC data-center；
Recipient：Imangaliyev Nurtay
Tel：+7 (702) 591-00-59
Email: service-center@enegix.net
 
3. Canada - Alberta Official Authorized Repair Center
Delivery address: 5254 Box Springs Road NW, Medicine Hat, Alberta, Canada, T1C 0C8
Recipient: Pieter Hak
Tel: +1-403-878-7523
Email: pieter.hak@hut8mining.com
 
4. Kazakhstan - Almaty Official Authorized Repair Center
Maintenance point address： Karasay district, Almaty region, Yegemendyk Street 48V;
Recipient： Kurysh Daryn
Contact information：+7 707 286 6881
Email: alam@inbtc.cn
 
5. Canada - Montreal Official Authorized Repair Center
Maintenance point address：1495 Rue Principale, Saint-Gilles, QC G0S 2P0, Canada；
Recipient: Guangming Jin
Contact information：+1 581-999-8518
Email: service@minerark.com
 
For more details about how to ask for help for the after-sales, please click here to check.